I think I may have purchased a fake bottle of Chi Silk Infusion. I got mines for .63 on Amazon including shipping and it seems different from the one I bought at my salon. I bought a , 2 oz. bottle at my salon and it made my hair REALLY smooth and it was even thicker and everything, it even lasted a LONG time. But the one from Amazon was 6 oz. and it made my hair feel neutral, not too silky? or shiny. I’m wondering if mine was a fake. I know that others sell fake Chi Irons, but wondering if Chi products too? This was the link on which the seller I had gotten it from-
Sponsored Links:
http://www.amazon.com/CHI-Silk-Infusion-6-oz/dp/B000VTRJMM/ref=sr_1_2?ie=UTF8&s=beauty&qid=1274078642&sr=8-2
And it says on the page: We are not associated or affiliated with Farouk Systems Inc. and are not a licensed retailer of Farouk Systems Inc. Farouk Systems Inc. guarantees this product only when sold through authorized retailers, and cannot guarantee the authenticity of any product sold by an unauthorized retailer. We cannot guarantee that this product is covered by any manufacturer’s warranties or eligible for any manufacturer’s rebate. If the UPC codes or other tracing codes are missing from any product container of a Farouk Systems Inc. product, please retain your purchase receipt to assist in the tracing of that product in the unlikely event it is defective.
It seems really fishy because it seems like they don’t want to take responsibility for all the complaints of the FAKE products. How can I get help with this? Please help me determine if it is fake or not!!!
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Products can be fake or watered down. It’s best to buy from an official retailer of the product. Check the Chi website to see if it has a list of official retailers. I know companies like Paul Mitchell say that there are fake products out there and the only way to know that you’re buying a real Paul Mitchell product is to buy from a salon. In this case, this is sold by an unauthorized reseller, so it’s possible it’s fake. One way to tell is the consistency – if you always use the product then you’ll know.
Contact the reseller and see if you can send it back for a refund. If not then you can get a refund through amazon, but it might not be worth it because the product was so cheap. Amazon will only refund your money up to 4 times, so use those 4 times wisely. I used it once when I go scammed out of almost $200, but I wouldn’t go through amazon for a refund for something under $30. This is just my opinion, though.
If you live by a Walgreens then Walgreens sells Chi products. I don’t know if they’re an official reseller, but they also offer a money back guarantee if you’re unsatisfied with anything you buy from the store.
I don’t buy hair products from Amazon for exactly this reason, though I have thought about it. Try Folica.com. They sell authentic products. I bought my Sedu iron from them, and Folica is an exclusive reseller of certain Sedu irons.
By your description it is fake
Same thing happened to me, it is fake.
I ordered a chi and it was fake too
Does it smell the same as the real one also?
If it doesn’t then it’s fake
I’m soo sorry you got a fake chi infusion, try returning it. =D
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